Troubleshooting: Incorrect detail total after key in Unit Price

Revision as of 09:05, 30 October 2023 by LaySwan (talk | contribs) (Created page with "'''Question:''' When I create Invoice, after added item code and keyed in Unit Price, why is the total not equalled to Quantity x Unit Price?<br/> I do check this account book do not have any scripting, formula, customization, or plugin. '''Version:''' 1.8 / 1.9 / 2.0 / 2.1 900px <u><b>Possible Reason:</b></u> Default Sales Item Quantity is set with decimal, example 0.5. <u><b>Solution:</b></u> 1) Go to <span style='color:red...")
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Question: When I create Invoice, after added item code and keyed in Unit Price, why is the total not equalled to Quantity x Unit Price?
I do check this account book do not have any scripting, formula, customization, or plugin.

Version: 1.8 / 1.9 / 2.0 / 2.1


Possible Reason:

Default Sales Item Quantity is set with decimal, example 0.5.


Solution:

1) Go to Tools > Options.


2) Go to Invoicing > Customize Invoicing, change the Default Sales Item Quantity from 0.5 to 1 or you may remove the value too. Then click on OK.


3) Re-login AutoCount, now the detail total amount showing the correct amount after key in unit price.


By: Cit Ta 231018, Lay Swan 231018, P231025



Go to menu

  AutoCount Accounting 2.0 & 2.1


  AutoCount Accounting 1.8 / 1.9
  AutoCount Payroll
  AutoCount POS


  AutoCount On The Go
  AutoCount Accounting Plug-In Documentations