Troubleshooting: Invoice details not appeared in transfer document screen of Credit Note
Question : Why is Invoice details not appeared in transfer document screen (Full Document Transfer & Partial Item Transfer) of Credit Note? This invoice does not have transfer details.
Version : 1.8 / 1.9 / 2.0
Possible Reason :
The invoice is not enabled for “Can Transfer”.
In order to transfer the invoice to credit note, the option of “Can Transfer?” must be enabled.
1) Edit on the invoice I-000006.
2) Check the checkbox of “Can Transfer?” and click on Save.
Make sure that the details “Can Transfer?” is enabled too.
3) Now the invoice I-000006 will appear in the transfer document screen in Credit Note.
By : Azirah 180202, Lay Swan 200403, P200407
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