Troubleshooting: Invoice not shown in A/R Outstanding Invoice

Question: I have AR invoice dated as 01.01.2018, and knock-off on 28.02.2018. but, when I inquiry on Outstanding AR Invoice Report as at 31.01.2018, the invoice did not show. Why?

Version: 1.8 / 1.9 / 2.0

i. Invoice

ii. Payment

iii. Outstanding AR Invoice

Possible Reason

You have enabled the option of ‘include Post-dated cheque’ in filtering the Outstanding A/R Invoice. With this option is checked, system will include the post-dated cheque in outstanding calculation. Thus, system will assume this invoice is cleared, and it wouldn’t be shown again once you check this option.

Solution:

Uncheck the option of ‘Include Post Dated Cheque’

In this case, you should uncheck this option to view outstanding invoice based on the date filtered.