Troubleshooting: Invoice not shown in A/R Outstanding Invoice

From AutoCount Resource Center
Jump to navigation Jump to search

Question: I have AR invoice dated as 01.01.2018, and knock-off on 28.02.2018. but, when I inquiry on Outstanding AR Invoice Report as at 31.01.2018, the invoice did not show. Why?


i. Invoice

Inv not shown1.png


ii. Payment

Inv not shown2.png


iii. Outstanding AR Invoice

Inv not shown3.png



Possible Reason

You have enabled the option of ‘include Post-dated cheque’ in filtering the Outstanding A/R Invoice. With this option is checked, system will include the post-dated cheque in outstanding calculation. Thus, system will assume this invoice is cleared, and it wouldn’t be shown again once you check this option.


Solution:

Uncheck the option of ‘Include Post Dated Cheque

In this case, you should uncheck this option to view outstanding invoice based on the date filtered.


Inv not shown4.png



By Azirah 180313, KM 180612, P180612




Go to menu

IconAcc20.PNG AutoCount Accounting 2.0


IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS
Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations