Troubleshooting: Invoice not shown in A/R Outstanding Invoice: Difference between revisions
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'''Question:''' I have AR invoice dated as 01.01.2018, and knock-off on 28.02.2018. but, when I inquiry on Outstanding AR Invoice Report as at 31.01.2018, the invoice did not show. Why? |
'''Question:''' I have AR invoice dated as 01.01.2018, and knock-off on 28.02.2018. but, when I inquiry on Outstanding AR Invoice Report as at 31.01.2018, the invoice did not show. Why? |
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<b>Version:</b> 1.8 / 1.9 / 2.0 |
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Latest revision as of 08:25, 20 February 2020
Question: I have AR invoice dated as 01.01.2018, and knock-off on 28.02.2018. but, when I inquiry on Outstanding AR Invoice Report as at 31.01.2018, the invoice did not show. Why?
Version: 1.8 / 1.9 / 2.0
i. Invoice
ii. Payment
iii. Outstanding AR Invoice
Possible Reason
You have enabled the option of ‘include Post-dated cheque’ in filtering the Outstanding A/R Invoice. With this option is checked, system will include the post-dated cheque in outstanding calculation. Thus, system will assume this invoice is cleared, and it wouldn’t be shown again once you check this option.
Solution:
Uncheck the option of ‘Include Post Dated Cheque’
In this case, you should uncheck this option to view outstanding invoice based on the date filtered.
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