Troubleshooting: Item Opening Balance’s cost not updated into Stock Card

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Question : I have maintained cost price in Item Opening Balance Maintenance, but in inquiry Stock Card, B/F Qty is updated, B/F Cost and Average B/F Cost is showing 0.00 ?

Version : 1.8 / 1.9 / 2.0


Op cost no updated1.png


Op cost no updated2.png


Possible Reason :

Suspected data inconsistency occurred due to abnormal input/sequence in using the system.


Solution :

1) Go to Tools > Recalculate Stock Costing, and click on Calculate to recalculate the stock costing.
(Note: you should perform back up before run Recalculate Stock Costing)

Op cost no updated3.png


2) If after running the recalculate stock costing, the b/f cost is still not updated, you may log in AutocCount Accounting 1.9 Management Studio.
(may search from Windows search and must login using Admin user).


After log in, go to Data Consistency > Fix Item Opening Problem, then click on Fix.


Op cost no updated4.png


Op cost no updated5.png


3) After the fix is done, go to inquiry Stock Card report again. The B/F Cost and Average B/F Cost should be updated now.

Op cost no updated6.png


Note : Please seek assistance from your software dealer if the problem still persists after performing the suggested steps.


By : Rotcana 200331, Lay Swan 200407, P200407


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