Troubleshooting: License status not match in between Server and Client PC

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Question : When log in AutoCount at Server, the license is permanent but its show Trial version with 500 transaction limit when log in the same account book at Client PC.

Server:

Licensecontrol1.jpg


Client:

Licensecontrol2.png


Possible Reason :

Region Language Setting in both server and client pc are not the same.


Solution :

In Client PC

1) Go to Control Panel > Region

Licensecontrol3.png


2) Ensure the formats, location, administrative setting same as Server’s setting, and restart computer.

Licensecontrol4.jpg


Licensecontrol5.jpg


Licensecontrol6.jpg


Note: Please contact your software dealer if your problem still persists after performing the action as shown above.


By : Kok Chun 180201, Lay Swan 180725, P180731



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