Troubleshooting: License status not match in between Server and Client PC: Difference between revisions
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'''Question :''' When log in AutoCount at Server, the license is permanent but its show Trial version with 500 transaction limit when log in the same account book at Client PC. |
'''Question :''' When log in AutoCount at Server, the license is permanent but its show Trial version with 500 transaction limit when log in the same account book at Client PC. |
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<b>Version :</b> 1.8 / 1.9 / 2.0 |
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Server: |
Server: |
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Latest revision as of 03:27, 24 February 2020
Question : When log in AutoCount at Server, the license is permanent but its show Trial version with 500 transaction limit when log in the same account book at Client PC.
Version : 1.8 / 1.9 / 2.0
Server:
Client:
Possible Reason :
Region Language Setting in both server and client pc are not the same.
Solution :
In Client PC
1) Go to Control Panel > Region
2) Ensure the formats, location, administrative setting same as Server’s setting, and restart computer.
Note: Please contact your software dealer if your problem still persists after performing the action as shown above.
By : Kok Chun 180201, Lay Swan 180725, P180731
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