Troubleshooting: Login Error - 1 stock only network user already login to AutoCount Accounting but your current license only allows 0 stock only network user

Question: When I try to login AutoCount system, an error prompted '1 stock only network user already login to AutoCount Accounting but your current license only allows 0 stock only network user'. Why can’t I login AutoCount?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

The license you bought does not have any "Stock Only" user, but now the user log in are "Stock Only" network user type. You may check what network user that you bought at Tools > Program Control > Module Setting.

Solution:

By using administrative ID that can login into AutoCount, Go to General Maintenance > User Maintenance > User & Group > User,

Edit the user and change the network user type from Stock Only to Full System.

You will be able to login AutoCount by using your ID.

By: Lay Swan 180427, KM 180502, P180522

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