Troubleshooting: Login error - Unexpected end of file has occured. The following elements are not closed: AutoCountConfig. Line 9, position 1
Question : Why there is an error message prompted: Unexpected end of the file has occurred. The following elements are not closed: AutoCountConfig. Line9, position 1…. when I double click on AutoCount Accounting? What should I do?
Version : 1.8 / 1.9 / 2.0
Possible Reason :
AutoCount configuration file is corrupted.
Solution :
You need to reset the Accounting Configuration and attach account book (database) again.
Please refer to the following link on how to reset accounting configuration.
Others: How to reset account book list for login screen
Note : Please seek assistance from your software dealer if the problem still persists after performing the suggested steps.
By : John 200323, Lay Swan 200326, P200327
AutoCount Accounting 2.0 & 2.1
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AutoCount Accounting 1.8 / 1.9
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AutoCount Payroll
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AutoCount POS
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AutoCount On The Go
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AutoCount Accounting Plug-In Documentations
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