Troubleshooting: Mouse wheel is not functioning with the drop-down list in AutoCount System
Question: When create new DO or Invoice, mouse wheel doesn’t scroll up or down in drop down list to search for an item code? I' m using windows 10.
Version: 1.8 / 1.9 / 2.0
Possible Reason:
Setting 'Scroll inactive windows when I hover over them' is turned on.
Solution:
Clicks on Windows button and search for 'Mouse Settings'
Turn off the setting 'Scroll inactive windows when I hover over them'.
Re-login AutoCount and mouse wheel should be able to work correctly now.
By: Hui Yan 170824, KM 170907, P170911
AutoCount Accounting 2.0 & 2.1
|
AutoCount Accounting 1.8 / 1.9
|
AutoCount Payroll
|
AutoCount POS
|
AutoCount On The Go
|
AutoCount Accounting Plug-In Documentations
|