Troubleshooting: Not allowed to cancel Stock Assembly Order-The document was transferred to other documents, so it is not allowed to cancel

From AutoCount Resource Center

Question: I have cancelled a Stock Assembly that was transferred from this Stock Assembly Order. Why can’t I cancel the Stock Assembly Order? Error prompted ‘The document was transferred to other documents, so it is not allowed to cancel.’

Version: 1.8 / 1.9 / 2.0 / 2.1


Possible Reason:

This is a known bug and already fixed in version 2.1.8.24.


Solution:

Update to version 2.1.8.24 or above.
If you do not wish to update your version, here is a temporary solution.
In order to cancel the Stock Assembly Order, you need to delete the Stock Assembly which this Stock Assembly Order has transferred to.


By: Jodie 231128, Lay Swan 231213, P231218


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