Troubleshooting: Outstanding value is blank in Purchase Invoice or Invoice

Question:Why outstanding value for certain invoices is blank in Invocie grid listing?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

Some of your Invoices or Purchase Invoices did not ‘Post to GL’. Thus, the amount will not be reflected in GL as well as outstanding reports.

Solution:

To check and make sure all the invoices are posted to GL, Click on Others > Post to G/L

Select which documents you wish to post to G/L and click on Post to G/L

Now, the amount is posted to G/L and reflected in outstanding column.

There is another way to post a document to GL, you may click on individual document and go to Edit, click on Post to G/L

By: Jacky 171124, KM 171128, P171206

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