Troubleshooting: Outstanding value is blank in Purchase Invoice or Invoice

From AutoCount Resource Center

Question:Why outstanding value for certain invoices is blank in Invocie grid listing?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

Some of your Invoices or Purchase Invoices did not ‘Post to GL’. Thus, the amount will not be reflected in GL as well as outstanding reports.


To check and make sure all the invoices are posted to GL, Click on Others > Post to G/L

Select which documents you wish to post to G/L and click on Post to G/L

Now, the amount is posted to G/L and reflected in outstanding column.

There is another way to post a document to GL, you may click on individual document and go to Edit, click on Post to G/L

By: Jacky 171124, KM 171128, P171206

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