Troubleshooting: Outstanding value is blank in Purchase Invoice or Invoice

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Question:Why outstanding value for certain invoices is blank in Invocie grid listing?


Outstanding1.png


Possible Reason:

Some of your Invoices or Purchase Invoices did not ‘Post to GL’. Thus, the amount will not be reflected in GL as well as outstanding reports.


Solution:

To check and make sure all the invoices are posted to GL, Click on Others > Post to G/L


Outstanding2.png


Select which documents you wish to post to G/L and click on Post to G/L


Outstanding3.png


Now, the amount is posted to G/L and reflected in outstanding column.


Outstanding4.png


There is another way to post a document to GL, you may click on individual document and go to Edit, click on Post to G/L


Outstanding5.png


By: Jacky 171124, KM 171128, P171206

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