Troubleshooting: P&L report - Chinese character can’t be read after exported to PDF

From AutoCount Resource Center

Question: When I preview P&L report the Chinese character can be read, but when export to PDF, it can’t be read. What should I do?

Version: 1.8 / 1.9 / 2.0

P&l chinese word1.png


Possible Reason:

Some Font type can’t show Chinese character when exported to PDF.


Solution (1):

Change the font type to SimSun.


1) Click on Advanced Options..

P&l chinese word2.png


2) Choose Text Styles “Heading1” > Font > Choose Font “SimSun” > OK > OK.

P&l chinese word3.png


3) Preview again and export to PDF Format.

P&l chinese word4.png


Extra Note:

1) If you are not sure which Text Styles to select (Heading1? Heading2?), you may choose any style, then change the Fore color.

P&l chinese word5.png


2) From preview, you can see what the selected text style (Heading2) represents:

P&l chinese word6.png


Solution (2):

If your computer is installed with Microsoft Print to PDF or CutePDF Software, there is no need to do anything at Advanced Options. Just click on Print, then choose Microsoft Print to PDF or CutePDF and click on Print and select the path to save.

P&l chinese word7.png


By: Aimi 211217, Lay Swan 211228, P211229


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