Troubleshooting: Password is not correct when restore account book

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Question: When I tried to restore account book at server, it prompts me an error message ‘Password is not correct’. (I did not set any password when backup)

Version: 1.8 / 1.9 / 2.0

Inccorect pass.png



Possible Reason:

The backup file that you try to restore is corrupted. It could be spoilt during backup or it is an incomplete backup file.


Solution:

Try to restore using another backup file.


By: Julee 180220, KM 180226, P180227




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