Troubleshooting: Preview Profit & Loss error - ’1 is not supported code page, parameter name: codepage’

From AutoCount Resource Center

Question: When I preview my profit and loss statement, it prompts me an error message: ‘’1 is not supported code page, parameter name: codepage.

Version: 1.8 / 1.9 / 2.0

Unicode error.jpg

Possible Reason:

Region setting format of PC is not set to English, system unable to translate the pc language format.


Change the PC input language & format to English under Control Panel > Clock, Language, and Religion > Change date, time, or number formats.

Unicode error1.png

Unicode error2.png

Unicode error3.jpg

Now, you should be able to preview Profit & Loss statement without error.

By: Soh Wee 170929, KM 171005, P171020

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