Troubleshooting: Return Cheque error - Total Returned Cheque’s Payment Amount not equal to Total RCHQ Amount: Difference between revisions
Content added Content deleted
(Created page with "'''Question :''' When I try to do return cheque and save, error message prompted: “Total Returned Cheque’s Payment Amount not equal to Total RCHQ Amount.” Why? File:...") |
No edit summary |
||
Line 1: | Line 1: | ||
'''Question :''' When I try to do return cheque and save, error message prompted: “Total Returned Cheque’s Payment Amount not equal to Total RCHQ Amount.” Why? |
'''Question :''' When I try to do return cheque and save, error message prompted: “Total Returned Cheque’s Payment Amount not equal to Total RCHQ Amount.” Why? |
||
<b>Version :</b> 1.8 / 1.9 / 2.0 |
|||
[[File:Rchq error1.png]] |
[[File:Rchq error1.png]] |
Latest revision as of 02:05, 20 February 2020
Question : When I try to do return cheque and save, error message prompted: “Total Returned Cheque’s Payment Amount not equal to Total RCHQ Amount.” Why?
Version : 1.8 / 1.9 / 2.0
Possible Reason :
When the system try to generate reversed transaction of returned cheque, it was unable to determine which detail account the amount is returned for.
Solution :
You must specify the RCHQ Amount on the affected accounts (that you want to reverse).
After Save, check the posting details at View > View Posting Details.
By : Jacky 190228, Lay Swan 190517, P190523
AutoCount Accounting 2.0 & 2.1
|
AutoCount Accounting 1.8 / 1.9
|
AutoCount Payroll
|
AutoCount POS
|
AutoCount On The Go
|
AutoCount Accounting Plug-In Documentations
|