Troubleshooting: Sales account does not follow default account that have been set

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Question: When create sales invoice, account number does not follow the default account number in Tools > Options > GL > Default Accounts.


Default sales acc1.jpg



Possible Reason

There is a Posting Account Group assigned to this Debtor ABC Company.



Solution

You may check the Account group at Debtor Maintenance > Tab Others, Account Group is A.


Default sales acc2.jpg


Go to General Maintenance > Posting Account Group, the sales account code for Account Group A is 500-1000.


Default sales acc3.jpg



By: Lay Swan 180605, KM 180615, P180628



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