Troubleshooting: Sales account does not follow default account that have been set

Question: When create sales invoice, account number does not follow the default account number in Tools > Options > GL > Default Accounts.

Version: 1.8 / 1.9 / 2.0

Possible Reason:

There is a Posting Account Group assigned to this Debtor ABC Company.

Solution:

You may check the Account group at Debtor Maintenance > Tab Others, Account Group is A.

Go to General Maintenance > Posting Account Group, the sales account code for Account Group A is 500-1000.

By: Lay Swan 180605, KM 180615, P180628

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