Troubleshooting: Same documents no. repeated in Cash Book grid

Question: Why there are Payment Voucher numbers repeated in cash book grid?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

This document has two or more payment methods, and you have pull out the Payment Method in the grid.

Solution:

Remove the affected column (payment method) at cash book if you do not want to see that in the grid. Then click on Refresh.

Now, the PV-00006 shows 1 record only.

You need to right click and select Save Layout to save the new layout.

Remark:

When the document has more than 1 payment method, and you have pull out any of the following columns, it will show repeating line(s) in the grid.

• Payment Method
• Cheque No
• Bank Charge
• Payment Amount
• Payment by

By: Cit Ta 221103, Lay Swan 221124, P221125

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