Troubleshooting: Same documents no. repeated in Cash Book grid

From AutoCount Resource Center

Question: Why there are Payment Voucher numbers repeated in cash book grid?

Version: 1.8 / 1.9 / 2.0

Repeated record1.png

Possible Reason:

This document has two or more payment methods, and you have pull out the Payment Method in the grid.

Repeated record2.png


Remove the affected column (payment method) at cash book if you do not want to see that in the grid. Then click on Refresh.

Repeated record3.png

Repeated record4.png

Now, the PV-00006 shows 1 record only.

Repeated record5.png

You need to right click and select Save Layout to save the new layout.

Repeated record6.png


When the document has more than 1 payment method, and you have pull out any of the following columns, it will show repeating line(s) in the grid.

• Payment Method
• Cheque No
• Bank Charge
• Payment Amount
• Payment by

By: Cit Ta 221103, Lay Swan 221124, P221125

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