Troubleshooting: Save Invoice error - Duplicate Consignment No: Difference between revisions
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'''Question :''' Why when I want to save an Invoice where the details are dragged from the consignment at the instant info, error message prompts out “Duplicate Consignment No.” ? |
'''Question :''' Why when I want to save an Invoice where the details are dragged from the consignment at the instant info, error message prompts out “Duplicate Consignment No.” ? |
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<b>Version :</b> 1.8 / 1.9 |
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[[File:Duplicate consignment.jpg]] |
[[File:Duplicate consignment.jpg]] |
Latest revision as of 04:07, 21 February 2020
Question : Why when I want to save an Invoice where the details are dragged from the consignment at the instant info, error message prompts out “Duplicate Consignment No.” ?
Version : 1.8 / 1.9
Possible Reason :
When we drag and drop items from Instant Info to detail grid and save the Invoice, a new consignment note will be created. The new consignment number already exists in system, therefore system prompts the message.
Solution :
1) Go to Sales > Consignment, to check the last consignment number.
2) Go to General Maintenance > Document Numbering Maintenance > Sales > Consignment, to check the next number, it was 2 which already exists in system.
3) Change the next number to 3 and click on OK.
4) Now you able to save the Invoice and the Consignment CG-000003 being created.
By : Michelle 180423, Lay Swan 180725, P180731
AutoCount Accounting 2.0 & 2.1
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AutoCount Accounting 1.8 / 1.9
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AutoCount Payroll
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AutoCount Accounting Plug-In Documentations
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