Troubleshooting: System can sell item package with the item in back order status

From AutoCount Resource Center

Question: One of the item stock level already reach backorder status, I can't sell it as single item, but why I can sell it as item package?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

You did not enable the options "check back order quantity in item package".


If you wish system to check backorder for item package’s item, Go to Tools > Options > Stock > General Stock Setting, check the checkbox of Check Back Order Qty In Item package, and click on OK.

System will be checking on backorder for item package’s item now.

By: Lay Swan 180601, KM 180603, P180612

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