Troubleshooting: Tax Payable amount not tally with MYSST website submission

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Question : I figured out my value of Tax Payable is 2 cents more than the value shown in MYSST website submission. MYSST shows tax payable is RM466.70. Why there is a difference and how can I adjust in AutoCount to remove the 2 cents.

Sst not tally1.png


Possible Reason :

MYSST online submission’s tax payable calculation is based on total taxable x tax rate (4666.99x10%=466.70). Our system is counting the tax amount (sum up) from each of the documents.

Sst not tally2.png


Solution :

You need to clarify with the Customs to determine which amount to submit. If the Customs insists to follow MYSST calculation, then you need to do a journal entry to adjust the amount in our system so that it will tally with MYSST figure.

1) Jot down the taxable value and tax payable value

Sst not tally3.png


2) Delete the current SST Processor

Sst not tally4.png

3) Go to G/L > Journal Entry to create the journal as below : -

Sst not tally5.png


4) Run again the SST processor and you will get the amount tally with MYSST website.

Sst not tally6.png


Should the payable tax amount is lesser than MYSST figure, the journal adjustment will be:

Sst not tally7.png


Sst not tally8.png


By : Cheryl 181115, Lay Swan 181127, P181204



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