Troubleshooting: Unable to Save ARAP Contra - Debtor or Creditor Record not found (AccNo=4900/000)

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Question : When I try to save ARAP Contra, message prompted: Debtor or Creditor Record not found (AccNo=4900/000). Why ?

Version : 1.8 / 1.9 / 2.0

Cant save contra1.png

Possible Reason :

The default account code you have set for A/R & A/P Contra Temporary Account does not exist in your Account Maintenance.

Cant save contra2.png

Solution :

Change the default account code to a valid one. Go to Tools > Options > G/L > Default Accounts, change the value of A/R & A/P Contra Temporary Account to a valid account number.

Cant save contra3.png

After changed, you should be able to save ARAP Contra entries.

By : Rotcana 200716, Lay Swan 200717, P200720

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