Troubleshooting: Unable to View Cost in Stock Item Maintenance

Question: There is one user has different layout in Stock Item Maintenance compared to other users, this user unable to view Cost and real cost. Why?

Version: 1.8/ 1.9/ 2.0

Possible Reason :

The user is not granted access right to View Cost / Purchase Price.

Solution :

To grant this user the access rights,

1) Go to General Maintenance > User Maintenance > Access Rights, or General Maintenance > Access Rights Maintenance (For Version 2.0).

2) Under System > Behaviors > View Cost / Purchase Price, check the checkbox of the user you wish to add this control and click on Apply.

3) Re-login AutoCount, now the user can view the Cost in Stock Item Maintenance.

By: Benjamin 220615, Lay Swan 220627, P220628

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