Troubleshooting: Unable to change debtor for Cash Sale: Difference between revisions
Content added Content deleted
(Created page with "'''Question:''' Why can’t I change the debtor in a Cash Sale created earlier? I have selected a wrong debtor in that Cash Sale and I need to make it right. File:Cash sal...") |
No edit summary |
||
Line 1: | Line 1: | ||
'''Question:''' Why can’t I change the debtor in a Cash Sale created earlier? I have selected a wrong debtor in that Cash Sale and I need to make it right. |
'''Question:''' Why can’t I change the debtor in a Cash Sale created earlier? I have selected a wrong debtor in that Cash Sale and I need to make it right. |
||
<b>Version:</b> 1.8 / 1.9 / 2.0 |
|||
[[File:Cash sale debtor1.png]] |
[[File:Cash sale debtor1.png]] |
Latest revision as of 04:05, 21 February 2020
Question: Why can’t I change the debtor in a Cash Sale created earlier? I have selected a wrong debtor in that Cash Sale and I need to make it right.
Version: 1.8 / 1.9 / 2.0
Possible Reason:
When a Cash Sale is saved, a Payment will be generated automatically to knock off the Cash Sale. Hence the Cash Sale is not allowed to be edited as it has been knock off.
Solution:
1. Delete the cash sale and recreate it. OR
2. Delete the payment for the cash sale. Then change the debtor code in the cash sale and proceed by making a new payment.
By: Michelle 180518, KM180521, P180522
AutoCount Accounting 2.0 & 2.1
|
AutoCount Accounting 1.8 / 1.9
|
AutoCount Payroll
|
AutoCount POS
|
AutoCount On The Go
|
AutoCount Accounting Plug-In Documentations
|