Troubleshooting: Unable to change the detail location of an invoice

From AutoCount Resource Center
Jump to navigation Jump to search

Question: I’ve tried to change the detail location of an invoice, but to no avail. I checked access rights under user maintenance and there is no any access rights for location. Why?


Dtl location chg1.png



Possible Reason:

Most probably you or your colleague have checked the option “Enable “Filter Current User Location” Access Rights” under System Option Policy which means system will follow the default location of user that he/she log in and system wouldn’t allow user to change the detail location.


Dtl location chg2.png


Solution:

To disable this function, go to Tools > System Option Policy; Uncheck the check box of Enable “Filter Current User Location” Access Rights.


Dtl location chg3.png


You will be able to maintain or change detail location of an invoice now.


Dtl location chg4.png



By: Ella 180301m, KM 180607, P180612



Go to menu

IconAcc20.PNG AutoCount Accounting 2.0


IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS
Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations