Troubleshooting: Unable to choose Item Code during transaction

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Question : Why can’t I choose item code during transactions?

Version : 1.8/ 1.9 / 2.0

Cant choose item.png


Possible Reason :

The option of Use Lookup Edit To Input Item Code is not enabled.


Solution :

1) Go to Tools > Options > Invoicing > Document Control.

2) Check the checkbox of Use Lookup Edit To Input Item Code and click on OK.

Cant choose item1.png


3) Now you should be able to select item code during transaction.

Cant choose item2.png


By : Aimi 200616, Lay Swan 200624, P200626


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