Troubleshooting: Unable to create New Payment from Invoice

Question: Why am I unable to create New Payment from Invoice transaction?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

There is an access right setting for this.

Solution:

To grant a user such access right, Admin user will need to go to General Maintenance > Access Rights Maintenance > AutoCount Accounting > A/R Receive Payment > Open A/R Receive Payment, check the checkbox of the user you wish to grant such access rights, then click on Apply.

Now, you should be able to create new payment from invoice transaction.

By: Ju Lee 230314, Lay Swan 230316, P230320

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