Troubleshooting: Unable to delete Sales Invoice at AOTG

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Question : At AOTG, I wish to delete one of the Invoices but why I can’t find the delete button?

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Possible Reason :

You do not have the access rights to delete Sales Invoice at AOTG.


Solution :

1) To add the access rights, go to Setting > Administration

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2) Click on Access Group

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3) Select your access group and click on Edit

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4) Under Permissions, check for allow to Delete for Sales Invoices and click on Save.

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5) Re-login AOTG and click on View Mode for the Invoice.

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6) Click on Delete and click on OK.

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7) The Invoice has been successfully deleted.

Unable delete9.png


By : CK 181011, Lay Swan 181012, P181016



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