Troubleshooting: Unable to delete Sales Invoice at AOTG: Difference between revisions
Content added Content deleted
(Created page with "'''Question :''' At AOTG, I wish to delete one of the Invoices but why I can’t find the delete button? 900px <u><b>Possible Reason :</b></u>...") |
No edit summary |
||
Line 1: | Line 1: | ||
'''Question :''' At AOTG, I wish to delete one of the Invoices but why I can’t find the delete button? |
'''Question :''' At AOTG, I wish to delete one of the Invoices but why I can’t find the delete button? |
||
[[File:Unable delete1.png| |
[[File:Unable delete1.png|1000px]] |
||
Line 33: | Line 33: | ||
5) <span style='color:red'>Re-login</span> AOTG and click on <span style='color:red'>View Mode</span> for the Invoice. |
5) <span style='color:red'>Re-login</span> AOTG and click on <span style='color:red'>View Mode</span> for the Invoice. |
||
[[File:Unable delete6.png| |
[[File:Unable delete6.png|1000px]] |
||
6) Click on <span style='color:red'>Delete</span> and click on <span style='color:red'>OK</span>. |
6) Click on <span style='color:red'>Delete</span> and click on <span style='color:red'>OK</span>. |
||
[[File:Unable delete7.png| |
[[File:Unable delete7.png|1000px]] |
||
Latest revision as of 06:55, 16 October 2018
Question : At AOTG, I wish to delete one of the Invoices but why I can’t find the delete button?
Possible Reason :
You do not have the access rights to delete Sales Invoice at AOTG.
Solution :
1) To add the access rights, go to Setting > Administration
2) Click on Access Group
3) Select your access group and click on Edit
4) Under Permissions, check for allow to Delete for Sales Invoices and click on Save.
5) Re-login AOTG and click on View Mode for the Invoice.
6) Click on Delete and click on OK.
7) The Invoice has been successfully deleted.
By : CK 181011, Lay Swan 181012, P181016
AutoCount Accounting 2.0 & 2.1
|
AutoCount Accounting 1.8 / 1.9
|
AutoCount Payroll
|
AutoCount POS
|
AutoCount On The Go
|
AutoCount Accounting Plug-In Documentations
|