Troubleshooting: Unable to delete Sales Invoice at AOTG: Difference between revisions
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'''Question :''' At AOTG, I wish to delete one of the Invoices but why I can’t find the delete button? |
'''Question :''' At AOTG, I wish to delete one of the Invoices but why I can’t find the delete button? |
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5) <span style='color:red'>Re-login</span> AOTG and click on <span style='color:red'>View Mode</span> for the Invoice. |
5) <span style='color:red'>Re-login</span> AOTG and click on <span style='color:red'>View Mode</span> for the Invoice. |
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6) Click on <span style='color:red'>Delete</span> and click on <span style='color:red'>OK</span>. |
6) Click on <span style='color:red'>Delete</span> and click on <span style='color:red'>OK</span>. |
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Latest revision as of 06:55, 16 October 2018
Question : At AOTG, I wish to delete one of the Invoices but why I can’t find the delete button?
Possible Reason :
You do not have the access rights to delete Sales Invoice at AOTG.
Solution :
1) To add the access rights, go to Setting > Administration
2) Click on Access Group
3) Select your access group and click on Edit
4) Under Permissions, check for allow to Delete for Sales Invoices and click on Save.
5) Re-login AOTG and click on View Mode for the Invoice.
6) Click on Delete and click on OK.
7) The Invoice has been successfully deleted.
By : CK 181011, Lay Swan 181012, P181016
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AutoCount Accounting 2.0 & 2.1
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AutoCount Accounting 1.8 / 1.9
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AutoCount Accounting Plug-In Documentations
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