Troubleshooting: Unable to find debtor or payment info when preview a past OR or PV

Question: I have created a past AR payment, but when i preview the OR report. I can’t find any payment info or debtor info inside the report? Why?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

For past documents such as OR or PV, the system will not allow to display or print out like current OR/PV. This is because all past entries are for the purposes of recording opening and knock off. They are not considered as complete transaction that will affect double entries.

Solution:

If you wish to print OR/PV of that particular entry, do it in your previous system.

By: CK 180403, KM 180404, P180409

Go to menu

AutoCount Accounting 2.0 & 2.1 AutoCount Accounting 2.0 What's New AutoCount Accounting 2.0 Help File AutoCount Accounting 2.0 FAQ (Application) AutoCount Accounting 2.0 FAQ (Troubleshoot) AutoCount Accounting 2.0 Others AutoCount Accounting 2.0 Release Note AutoCount Accounting 2.1 Release Note AutoCount Accounting 2.2 Release Note

AutoCount Accounting 1.8 / 1.9 AutoCount Accounting 1.8 FAQ (Application) AutoCount Accounting 1.8 FAQ (Troubleshoot) AutoCount Accounting 1.8 / 1.9 Release Note

AutoCount Payroll

AutoCount POS

AutoCount On The Go

AutoCount Accounting Plug-In Documentations