Troubleshooting: Unable to find item to be transferred from Sales Order to Stock Assembly Order

From AutoCount Resource Center

Question: I have created a sales order, but when I want to transfer from the items to assembly order, it shows nothing to be transferred?

Version: 1.8 / 1.9 / 2.0

Transfer AO1.png

Possible Reason:

The item you have selected in Sales Order is not a BOM Item. Thus, when you create new Assembly Order, you can’t transfer non BOM from Sales Order.

For example, I have an Item A (a BOM consists of Item B and Item C).

Transfer AO2.png

Item B & Item C are not a BOM by itself, so if you have selected Item B & Item C in Sales Order, you can’t transfer these items from Sales Order to Stock Assembly Order.

Transfer AO3.png


Please make sure that the item you have selected is a BOM item. E.g. Item A.

Transfer AO4.png

Transfer AO5.png

By: Soh Wee 180302, KM 180321, P180322

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