Troubleshooting: Unable to save AR AP Payment - Bank charge greater than Payment amount ARPaymentxxx

Question: When saving ARAP payment or cash book entry, error message prompted ‘Bank charge > Payment amount (ARPayment[xxx]), or Bank Charge is not allowed to greater than payment amount.

Version: 1.8 / 1.9

Possible Reason:

The Bank charge amount in the payment method is greater than Payment Amount.

Solution:

Please check the bank charge amount and correct it if it was a mistake.

If bank charge is truly greater than the payment amount, do not key in the bank charge in this document and use Cash Book Entry to record the bank charges.

Remarks:

In Version 2.0, there is an enhancement that allows to key in bank charge greater than payment amount.

By: Angel 220413, Lay Swan 220426, P220428

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