Troubleshooting: Unable to save Cash Sale - payment cannot smaller than final total

Question : When I try to save a new cash sale, system prompted an error: Payment cannot smaller than final total?

Version : 1.8 / 1.9 / 2.0

Possible Reason :

The user does not have access rights to accept Payment less than Net Total.

Solution :

To grant this user the access rights,

1) Go to General Maintenance > User Maintenance > Access Rights, or General Maintenance > Access Rights Maintenance (For Version 2.0).

2) Under Invoicing > Sales > Cash Sale > Accept payment less than total, check the checkbox of the user you wish to add this control and click on Apply.

3) Now the user should be able to save Cash Sale when payment amount is less than Net Total.

By : Tan 200814, Lay Swan 200823, P200824

Go to menu

AutoCount Accounting 2.0 & 2.1 AutoCount Accounting 2.0 What's New AutoCount Accounting 2.0 Help File AutoCount Accounting 2.0 FAQ (Application) AutoCount Accounting 2.0 FAQ (Troubleshoot) AutoCount Accounting 2.0 Others AutoCount Accounting 2.0 Release Note AutoCount Accounting 2.1 Release Note

AutoCount Accounting 1.8 / 1.9 AutoCount Accounting 1.8 FAQ (Application) AutoCount Accounting 1.8 FAQ (Troubleshoot) AutoCount Accounting 1.8 / 1.9 Release Note

AutoCount Payroll

AutoCount POS

AutoCount On The Go

AutoCount Accounting Plug-In Documentations