Troubleshooting: Unable to save Invoice – The following items are missing Item Batch No. Save aborted

Question: When I try to save invoice, system prompted “The following items are missing Item Batch No, Save aborted. Batch”. Why?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

The item you have chosen is controlled by Batch No and you did not assign any batch number in this transaction. Thus, system does not allow to save an empty batch number.

Solution:

1) If the item is not controlled by batch number, you may edit the item in Stock Item Maintenance, and uncheck “Controlled by Batch No” provided there was none of batch transactions involved this item.

2) If the item is controlled by batch number, you need to assign a batch number, then you are able to save the Invoice.

3) If the item is controlled by batch number and you wish to save the Invoice with empty batch number, you need to enable “Allow To Save Empty Batch No” at Tools > Options > Stock > General Stock Setting.

With this setting, you will be allowed to click on Yes to save an Invoice with this item but did not assign any batch number.

By: Park Yao 220615, Lay Swan 220627, P220628

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