Troubleshooting: Unable to save Invoice – The following items are missing Item Batch No. Save aborted

From AutoCount Resource Center

Question: When I try to save invoice, system prompted “The following items are missing Item Batch No, Save aborted. Batch”. Why?

Version: 1.8 / 1.9 / 2.0

Save abort empty batch1a.png


Possible Reason:

The item you have chosen is controlled by Batch No and you did not assign any batch number in this transaction. Thus, system does not allow to save an empty batch number.


Solution:

1) If the item is not controlled by batch number, you may edit the item in Stock Item Maintenance, and uncheck “Controlled by Batch No” provided there was none of batch transactions involved this item.

Save abort empty batch2.png


2) If the item is controlled by batch number, you need to assign a batch number, then you are able to save the Invoice.


3) If the item is controlled by batch number and you wish to save the Invoice with empty batch number, you need to enable “Allow To Save Empty Batch No” at Tools > Options > Stock > General Stock Setting.

Save abort empty batch3.png


With this setting, you will be allowed to click on Yes to save an Invoice with this item but did not assign any batch number.

Save abort empty batch4.png


By: Park Yao 220615, Lay Swan 220627, P220628


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