Troubleshooting: Unable to see Master I and Master II in Export All Data

Question: When click on Export All Data, the tabs of Master I and Master II are missing?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

The user is not granted access rights for “Show Export Master Data’.

Solution:

To grant this user the access rights,

1) Go to General Maintenance > User Maintenance > Access Rights, or General Maintenance > Access Rights Maintenance (For Version 2.0).

2) Under Import and Export > Export All > Show Export Master Data, check the checkbox of the user you wish to add this control and click on Apply.

Now the user should be able to see the tabs of Master I and Master II.

By: Rotcana 230116, Lay Swan 230120, P230125

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