Troubleshooting: Unable to see Master I and Master II in Export All Data

From AutoCount Resource Center

Question: When click on Export All Data, the tabs of Master I and Master II are missing?

Version: 1.8 / 1.9 / 2.0

Export master data1a.png

Export master data2a.png

Possible Reason:

The user is not granted access rights for “Show Export Master Data’.


To grant this user the access rights,

1) Go to General Maintenance > User Maintenance > Access Rights, or General Maintenance > Access Rights Maintenance (For Version 2.0).

2) Under Import and Export > Export All > Show Export Master Data, check the checkbox of the user you wish to add this control and click on Apply.

Export master data3a.png

Now the user should be able to see the tabs of Master I and Master II.

Export master data2a.png

By: Rotcana 230116, Lay Swan 230120, P230125

Go to menu

IconAcc20.PNG AutoCount Accounting 2.0 & 2.1

IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS

Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations