Troubleshooting: Unable to select journal type in AP documents

From AutoCount Resource Center

Question : When I create new AP documents, why can’t I select the journal type?

Version : 1.8 / 1.9 / 2.0

Possible Reason :

User has amended the default setting in Journal Type Maintenance.

Solution :

1) Go to General Maintenance > Journal Type Maintenance. For journal type ‘Purchase’, check if its Entry Type is assigned according to your wish. Normally it should be A/P Entry or Purchase Entry.

2) Select the Purchase journal type and click on Edit, select the correct entry type which is A/P Entry or Purchase Entry, then click on OK.

3) Now try to create new AP Invoice, the system will auto assign the default journal type you have maintained or choose from the list (if you have maintained more than one Journal Type for this Entry Type).

By : Soh Wee 200312, Lay Swan 200320, P200323

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