Troubleshooting: User unable to customize grid layout

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Question : Why User A cannot customize grid layout?

Version : 1.8 / 1.9 / 2.0


Possible Reason :

User A does not have access rights to customize grid layout.


Solution :

To grant this user the access rights,

1) Go to General Maintenance > User Maintenance > Access Rights,

or General Maintenance > Access Rights Maintenance (For Version 2.0).

2) Under System > Behaviors > Allow Customize Grid Layout, check the checkbox of the user you wish to add this control and click on Apply.

Customize layout1.png


Now User A should able to customize the layout by using column chooser to add column.

Customize layout2.png


For AutoCount Accounting version 2.0 onwards, users are allowed to customize the layout of input page.

Customize layout3.png


By : Michelle 200313, Lay Swan 200320, P200323


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