Troubleshooting: Why can’t I enable the function Can Direct Edit Debtor/Creditor Opening Balance

From AutoCount Resource Center

Question: Why can’t I enable the function ‘Can Direct Edit Debtor/Creditor Opening Balance’? I did not lock Opening Balance.

Version: 1.8 / 1.9 / 2.0

Cant edit debopening1.png


Possible Reason:

You did not enable the module ‘Multi Currency’.


Solution:

Go to Tools > Program Control > Module Setting, enable module ‘Multi Currency’ and click on OK.

Cant edit debopening2.png


Now, you can enable the function.

Cant edit debopening3.png


Note: Direct edit Debtor/Creditor Opening balance is not the correct way to maintain Debtor/Creditor Opening Balance. This action will cause your ledger and Aging report not tally due to no entries was recorded in Aging.

The correct way to maintain Debtor/creditor opening, is go to AR / AP Menu to key in 'Past' entries or 'YTD' entries such as Invoice, CN, DN, Payment. The amounts of Past/YTD entries will then be updated to Opening / YTD Balance.


By: Soh Wee 180330, Lay Swan 220602, P220627


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