Troubleshooting: Wrong decimal symbol 100.00 became 100,00

From AutoCount Resource Center

Question : Wrong decimal symbol, 100.00 is shown as 100,00?

Version : 1.8 / 1.9 / 2.0

Decimal symbol1.png

Decimal symbol2.png

Possible Reason :

Region format is wrongly configured.

Solution :

Reconfigure the Windows Region format.

1) Go to Control Panel > Clock and Region.

Invalid input3.png

2) Click on Region, and click on Additional Settings in Formats tab.

Invalid input4.png

Invalid input5.png

3) Reassign correct value for Decimal Symbol and Digit Grouping Symbol, click on Apply and OK.

Decimal symbol6.png

Decimal symbol7.png

4) Re-login AutoCount to check if the amount shown is normal now.

Decimal symbol8.png

Decimal symbol9.png

By : Zhi Lin 200814, Lay Swan 200824, P200826

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