Troubleshooting: Wrong decimal symbol 100.00 became 100,00

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Question : Wrong decimal symbol, 100.00 is shown as 100,00?

Version : 1.8 / 1.9 / 2.0


Decimal symbol1.png


Decimal symbol2.png


Possible Reason :

Region format is wrongly configured.


Solution :

Reconfigure the Windows Region format.


1) Go to Control Panel > Clock and Region.

Invalid input3.png


2) Click on Region, and click on Additional Settings in Formats tab.

Invalid input4.png


Invalid input5.png



3) Reassign correct value for Decimal Symbol and Digit Grouping Symbol, click on Apply and OK.

Decimal symbol6.png


Decimal symbol7.png



4) Re-login AutoCount to check if the amount shown is normal now.

Decimal symbol8.png


Decimal symbol9.png


By : Zhi Lin 200814, Lay Swan 200824, P200826



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