Troubleshooting Payroll: Attach Database error - Unsupported on-disk structure for file

Question: When I want to attach an existing database to payroll system, I get an error message “unsupported on-disk structure for file … ; found 11.2, support 11.1”?

Possible Reason:

The firebird version installed in client pc is lower than firebird version in server pc.

Solution:

Double check firebird version at server pc and install the same firebird version in client pc.

To check Firebird version, Click on Windows button, type the search keyword "control panel" and Click on Control Panel icon.

Click on Uninstall Program.

Search for FireBird program and you may see the Firebird version installed in your client pc.

By: Michelle 180316, KM180320, P180322

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