Troubleshooting Payroll: Attach Database error - Unsupported on-disk structure for file

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Question: When I want to attach an existing database to payroll system, I get an error message “unsupported on-disk structure for file … ; found 11.2, support 11.1”?


Unsupported disk1.png



Possible Reason:

The firebird version installed in client pc is lower than firebird version in server pc.


Solution:

Double check firebird version at server pc and install the same firebird version in client pc.


To check Firebird version, Click on Windows button, type the search keyword "control panel" and Click on Control Panel icon.


Pass incorrect2.png


Click on Uninstall Program.


Pass incorrect3.png


Search for FireBird program and you may see the Firebird version installed in your client pc.


Unsupported disk4.png


By: Michelle 180316, KM180320, P180322



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