Troubleshooting Payroll: EA Form does not show the amount for allowance

From AutoCount Resource Center

Question: Why is my EA form not showing allowance for selected employee?

Allowance EA 1.png

Possible Reason:

You didn’t check the checkbox of Tax for the particular Allowance. In order to show the amount of Allowance, the tax column for allowance must be checked.


1. Go to Maintain Employee.

Allowance EA 2.png

2. Select an employee to Edit.

Allowance EA 3.png

3. Under Allowance Tab, check the checkbox of Tax column and click on Save.

Allowance EA 4.png

4. Reset the payroll for that employee of particular month and Click on Save.

Allowance EA 5.png

Preview the EA Form once again, the amount of allowance will be shown now.

Allowance EA 6.png

By: Julee 180328, KM 180416, P180427

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