Troubleshooting Payroll: Error ‘Mismatch in datapacket’ when edit an employee: Difference between revisions
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[[File:Mismatch in packet 1.png| 1100px]] |
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<u><b>Possible Reason:</b></u> |
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This is due to you didn’t fill in the join date when create a new employee. System will auto-fill in the join date as the date you create this employee. This is a known issue as error message will prompt out when you edit this employee again. |
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<u><b>Solution:</b></u> |
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Kindly please backup and send your backup file to your software provider for further check on your database. |
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By: Julee 180202, KM 180327, P180403 |
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Latest revision as of 03:10, 1 September 2021
Question: when I click on save button after editing an employee, system prompts me an error message ‘Mismatch in datapacket’. Why can’t I save the modified record?
Possible Reason:
This is due to you didn’t fill in the join date when create a new employee. System will auto-fill in the join date as the date you create this employee. This is a known issue as error message will prompt out when you edit this employee again.
Solution:
Kindly please backup and send your backup file to your software provider for further check on your database.
By: Julee 180202, KM 180327, P180403
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AutoCount Accounting 2.0 & 2.1
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AutoCount Accounting 1.8 / 1.9
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AutoCount Payroll
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AutoCount POS
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AutoCount On The Go
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AutoCount Accounting Plug-In Documentations
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