Troubleshooting Payroll: Income Tax EA report not found when preview

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Question: Why when I want to generate my EA form in my own pc, error message “Income Tax EA report not found.”, while my colleague can generate this report at another pc?


EA not found.png


Possible Reason:

Some report files are missing from the system. It may due to deletion of Antivirus .


Solution:

Reinstall AutoCount payroll system for your pc. Then preview the report once again.



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By: Michelle 180316, KM 180321,P180322