Troubleshooting Payroll: Incomplete IC No in EPF Borang A

From AutoCount Resource Center
Jump to navigation Jump to search

Question: When I preview payroll EPF Borang A report, the IC No at the bottom left of the report is incomplete. Why IC No is not displayed completely as I have maintained the IC No under company profile?


Ic borang A 1.png



Possible Reason:

This is because of the IC Format was keyed in wrongly. The IC No should contain ‘-’. E.g. xxxxxx-xx-xxxx instead of xxxxxxxxxxxx.


Ic borang A 2.png


Solution:

Maintain the correct format for IC No.


1. Go to File > Company Profile,


Ic borang A 3.png



2. Key in the IC No with correct format which is xxxxxx-xx-xxxx.


Ic borang A 4.png


Preview the EPF Borang A Report once again.



By: Ella 180406, KM 180409, P180409



Go to menu

IconAcc20.PNG AutoCount Accounting 2.0


IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS
Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations