Troubleshooting Payroll: Incorrect leave entitlement

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Question: I’ve created a new leave entitlement for 2018, why the entitlement for some employees is zero? What should I do?


Leave en1.png


Possible Reason:

Most probably calculation of year of service from for your payroll is set to confirm date and you didn’t maintain the confirm date of an employees under Employee Maintenance. Thus, system is unable to calculate the leave entitlement.


Leave en2.jpg


Leave en3.jpg


Solution:

Maintain the Confirm Date for your employees, and click on Reset at Leave Entitlement. The Leave Entitled will be updated accordingly.


Leave en4.jpg


The leave entitlement is correct now.


Leave en5.png


By: Lay Swan 180124, KM 180201, P180202



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