Troubleshooting Payroll: Invalid date error when assign employee resign date

From AutoCount Resource Center

Question : When I uncheck “is Employed” and assign the resign date for one of the employees, system prompted error “Invalid Date.” Why?


Possible Reason :

Computer date format issue.


Solution :

1) Open Control Panel > Clock and Region > Region.



2) Click on Formats – Additional Settings


3) Click on Date and under Date formats > Short date, change the format to dd/MM/yy, then click on Apply and click on OK. Then on OK again.



4) Re-login payroll, and now you may successfully assign the resign date and Save.


Note : Please seek assistance from your software dealer if the problem still persists after performing the steps as above.


By : Cheryl 190213, Lay Swan 190220, P190221



Go to menu

AutoCount Accounting 2.0 & 2.1


AutoCount Accounting 1.8 / 1.9
AutoCount Payroll
AutoCount POS


AutoCount On The Go
AutoCount Accounting Plug-In Documentations