Troubleshooting Payroll: Preview Sosco borang 8A report error - Missing data provider or data packet
Question: When I preview SOSCO Borang 8A, system prompts me an errror message‘Missing data provider or data packet.’?
This is due to the SOCSO and EIS. If the option of SOCSO is checked for particular employee, and option of EIS is unchecked, it will prompt this error message. If the employee does not need to pay SOCSO, mean they no need to pay for EIS also.
Uncheck the option of EIS for that particular employee if the employee does not need to pay for EIS. Or check the option of EIS for that particular employee if the employee has to pay for Socso.
By: Julee 180327, KM 180603, P180612
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