UniCart 2.0 Troubleshooting: Error - Unexpected character encountered while parsing value...

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Question : When I try to click on those sync methods (Customer Sync, Product Sync, Order Sync, Others Sync), error message prompted “Unexpected character encounter while parsing value: < Path”, line 0. position 0.” Why?

Parsing value1a.png


Parsing value2a.png


Possible Reason :

UniCart API connection issue.


Solution :

Please contact UniCart representative and provide them with the URL and API key, so that they can help to check on the connection status.


Note : Please seek assistance from your software dealer if the problem still persists after performing the suggested steps.


By : Jia Zheng 200603, Lay Swan 200618, P200619


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